Provides leadership and direction for the coordination of care for all diagnostic breast patients. Coordinates the Maryview/Harbour View Breast Program and its activities and outreach.
The Clinical Program Coordinator is responsible for coordinating clinical activities of the assigned unit to assure optimum quality patient care.
Responsibilities include the appropriate assignment and supervision of nursing resources, oversight of patient care and clinical activities, quality improvements and staff development.
Plans and directs care for patients with complex patient care problems.
Identifies staff and patient education needs and coordinates appropriate resources.
Assumes leadership role in quality improvement activities.
Demonstrates excellent interpersonal skills with focus on customer service, patient satisfaction and effective relationships with physicians and other ream members.
Demonstrates strong leadership skills in team building, delegation, communication, and conflict management.
Knowledgeable in performance improvement and continuous improvement concepts and utilizes these skills in problem identification and improvement in work processes and outcomes.
Demonstrates a strong customer driven approach in the management areas of responsibility.
Demonstrates financial stewardship and manages areas of responsibility within budget. Serves as a role model for professional and clinical practice.
Integrates the Mission and Values into operational management of the unit.
1. Graduate of an accredited school of professional nursing, BSN preferred. 2. Registered Nurse currently licensed to practice in the state of Virginia. 3. CPR certification is required. 4. Certification as a Breast Cancer Patient Navigator achieved within one year of employment. 5. Experienced in working with physician leadership to provide satisfactory experience for all patients. 6. Knowledgeable in oncology- specifically Breast Cancer. 7. Proven ability to provide excellent customer service. 8. Must be proficient in command of the English language. 9. Demonstrates familiarity with medical equipment, patient charts, documentation, Windows based computer system, etc. 10. Able to delegate responsibilities to licensed and non-licensed personnel. 11. Background in working with and empowering general public and in house staff in the event arena is preferred. 12. Must be able to do heavy lifting when needed in an event capacity. Must be able to effectively communicate with visitors and co-workers.
Bon Secours is a $3.5 billion not-for-profit Catholic healthcare ministry operating in six states with a team of over 24,000 strong. We are recognized as a Great Workplace by the Gallup Organization SIX years in a row (only a small elite group of companies can make this claim).