Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Vanderbilt-Ingram has been one of a select few National Cancer Institute-designated cancer centers since 1995 and one of only 49 achieving the NCI’s highest distinction, as a Comprehensive Cancer Center. As a member of the National Comprehensive Cancer Network we work along with 27 other leading centers working together to improve quality and effectiveness of cancer care. The person in this role will have three direct reports and a total of 45 FTE’s non-direct reports. This role will oversee five clinics and one lab. These would consist of a nationally accredited Breast Center which is a Breast Center Imaging Center of Excellence, two Infusion Clinics, 1 Cancer Clinic, and 1 Oncology Model Extended Hour Clinic.
Develop goals and objectives for the department based on interpretation of institutional policy and goals
Establish and articulate a philosophy of nursing consistent with the educational, research, and patient care missions of the University's Medical Center.
Review, establish, and revise policies, procedures, and standards related to all aspects of nursing practice. Interpret policies and objectives to nursing staff, patient, and community groups.
Together with senior medical and administrative staff, participate in the establishment of the mission, strategic plan, budgets, resource allocation, operational plans, and policies for the Hospital and Vanderbilt Clinic.
Ensure the most effective operations of the department through program development, process improvement and coordination/integration of processes with other departments.
Responsible to the Chief Nursing Officer for the integration of nursing practice across the Clinical Enterprise.
Assure successful implementation of clinical programs through systems and process design by integrating the design of the clinical programs with the needs of the community and other target populations.
Develop budget, policies, and strategies that optimize the outcomes of clinical programs by improving efficiency and effectiveness in care delivery process.
Assure external healthcare trends/demands are assessed. Create programs to meet the future market requirements.
Monitor and review departmental performance of productivity targets.
Implement changes for improvement that focus on financial performance, quality, and customer satisfaction.
Analyze work processes to optimize productivity
Attend and collaboratively participate in the Patient Care Management Council.
Standardize services, processes, resources, and practices where appropriate to improve efficiency maximizing continuity of patient care while maintaining professional standards within disciplines and across Patient Care Centers.
Collaborate on key strategic decisions with other Patient Care Centers.
Define and achieve financial targets for the Patient Care Center in support of business goals of the Clinical Enterprise
Negotiate capital and operating budget requests with the Patient Care Management Council.
Utilize Clinical Enterprise resources to achieve efficiency and consistency in the application of key initiatives and marketing plans.
Negotiate service levels and service changes with the Support Service Departments.
Review variance to budget and prior period actual data and implement changes for improvement that focus on financial performance, quality, and customer satisfaction.
Create and exceed service standards utilizing key service dimension and from knowledge of patient/customer expectations and best practice
Participate in establishing service standards for the department
Ensure that the service standards established for the department are met or exceeded
Utilize customer satisfaction, best practices and market information to improve customer service and satisfaction
Monitor performance against service stands
Use patient/customer satisfaction data to improve systems, processes and outcomes
Participate in process to determine if service standards are compatible with financial targets
Create an organizational culture (both within and across departments) that provides a safe, satisfying and enriching environment for employees and provides a qualified, competent staff to meet patient needs.
Contribute to performance reviews for physicians who participate in the Patient Care Center clinical programs.
Establish and maintain cost-effective recruitment and staffing policies and programs for staff nurses and related positions. Assure the selection and hiring process matches the right people with the right work to maximize productivity and quality
Provide professional development opportunities for both clinical and administrative nursing staff, including training for such things as criteria based job descriptions and performance evaluation methodologies.
Provide leadership to promulgate the mission and the values of the institution to the department
Model behavior consistent with the mission, vision, and values of the enterprise through leading, coordinating projects, innovation, initiating improvement, and developing new programs
Demonstrate a leadership style that is facilitative and collaborative
Communicate within and across departments to maximize effectiveness, efficiently and information sharing
Ensures all Human Resource and VUMC policies and procedures are followed according to standards.
Define the qualifications and performance expectations for all staff positions through the Performance Development system, including department specific job descriptions, measurable performance standards
Create an environment that encourages and supports self-development and learning for all staff through regular feedback, by assuring the development of staff through orientation, training programs, work experiences and assessing competencies by meeting the performance expectations stated in his or her job description in a timely manner (normally annually)
Identify, establish and evaluate quality assurance standards, programs, and procedures within department
Maintain readiness for internal and external survey/inspections by assuring that all faculty and staff are knowledgeable of regulatory standards applicable to their work and ensuring that standards are met within the Patient Care Centers to assure Clinical Enterprise accreditation/licensure.
Ensure utilization of space within the Patient Care Center supports the vision and mission of the Enterprise
Define space requirements and monitor the effective utilization of assigned space within the Patient Care Center.
Maintain a safe, clean environment that meets regulatory requirements
Create an inviting patient/customer friendly environment; model behavior which exhibits ownership and pride in Clinical Enterprise space and environment.
Experience in cancer program operations
Experience in achieving and maintaining cancer program accreditation by the National Accreditation Program for Breast Centers (NAPBC) preferred
Knowledge of accreditation standards for cancer programs preferred
Job requires MSN and 10 years of experience or the equivalent.
Leadership and Oncology Nursing Experience Required
We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.
Achieve the Remarkable
Learn more about Vanderbilt Ingram Cancer Clinic
One of 49 National Cancer Institute (NCI)-designated Comprehensive Cancer Centers, and the only one in Tennessee that conducts research and cares for adults and children with cancer.
Member of the National Comprehensive Cancer Network (NCCN), a non-profit alliance of 27 of the world's leading cancer centers who have come together to improve care for cancer patients everywhere.
Ranked #1 Cancer Center in Tennessee and 42nd in the nation, by U.S. News & World Report.
More than 300 researchers and physician-scientists in eight research programs.
A comprehensive team of more than 100 physicians with the depth and breadth of experience to design a treatment plan customized to every patient.
In addition to the Henry Joyce Clinic at The Vanderbilt Clinic, convenient community locations are located at One Hundred Oaks, Cool Springs, Franklin, Spring Hill, Springfield and Clarksville – with additional locations coming soon.
A wide spectrum of services support patients individual needs from diagnosis through survivorship, including education, prevention, screening, diagnosis, wellness services, hereditary cancer consultation, treatment, palliative care and survivorship.
Enhancing cancer care in the region through affiliate relationships with Baptist Memorial Health Care, Maury Regional Medical Center, NorthCrest Medical Center, and Williamson Medical Center.
Currently we are 9th in competitively awarded NCI grant funding with over $69 million; a total research base of over $142 million in research funding from public and private sources.
Privileged to serve more than 6,250 new cancer patients and deliver care for more than 158,000 outpatient visits each year.
At the forefront of promising new therapies, with access to over 150 clinical trials at any given time.
Nationwide leaders in cancer survivorship, with one of the only centers in the country with a comprehensive program for cancer survivors regardless of age, type of cancer or where they received their oncology treatment.
Developer of MyCancerGenome.org, an award-winning online resource for genetically informed cancer information, which has received visitors from over 200 countries/territories.
Job requires MSN and 10 years of experience or the equivalent.
Leadership and Oncology Nursing Experience Required
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.