OHC is currently looking for IT Support Coordinators to work out of our Cincinnati, Ohio office. The IT Support Coordinators will assist in computer systems operations including troubleshooting, maintenance, hardware ordering and shipping, and hardware/software installation. This person will assist in network and end user support by answering calls, documenting incidents and requests for service, setting up user accounts, and assisting users with answering questions. The IT Support Coordinators will serve as a central contact for vendors.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Assists in answering calls from end users, support companies and vendors. -Documents and maintains records of end user issues, network issues, support and vendor communications, and hardware/software orders and shipping. -Troubleshoots basic end user questions and problems. Provides basic user support as needed. -Assists supervisor in the maintenance of network systems, servers and workstations; installation of software and hardware; and troubleshooting of server and network problems. -Sets up and deletes user ID's and passwords in practice management systems and submits requests to the corporate office for user accounts in file server and e-mail systems. -Assists Business Office in running reports and updating fee schedules and insurance profiles.
Associates Degree in Information Technology, related field, or equivalent work experience required. Prior computer networking experience preferred. A+ certification and MCP in Microsoft Office preferred, but not required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Requires vision and hearing corrected to normal range.
This full-time position offers competitive compensation and an excellent benefits package including medical, dental, vision, company paid short-term disability, long-term disability and basic life insurance. Also included is a 401K match, supplemental life insurance, PTO (paid time off), and a Monday through Friday daytime work schedule.
Join OHC today and become a part of this fast growing, Cincinnati-based Company committed to compassionate and convenient care close to home. *M
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Internal Number: MCKEA00878062
About US Oncology Network
The US Oncology Network believes local cancer care is better care. We empower the delivery of advanced integrated cancer care through our network of independent physicians who share expertise and resources to provide quality, value-based care close to home.
Our clinical and business support capabilities, expertise and industry-leading technologies keep local practices at the forefront of high quality, efficient care delivery while enabling practice success, quality of life and financial security for physicians.
- 25 years of oncology practice management expertise
- Leader in value-based cancer care with over 900 physicians participating in the Center for Medicaid and Medicare
- Innovation Oncology Care Model – one fourth of the entire population of physicians nationwide
- Over 1,400 affiliated physicians
- More than 450 cancer treatment center locations across the United States
- Over 995,000 patients treated annually