Oncology Hematology Care (OHC) is currently accepting resumes for an Insurance Specialist for our billing department in Cincinnati, OH. OHC is the region's premier provider of care related to cancer and blood disorders including a wide range of services, state-of-the-art treatments and technologies.
The Insurance Specialist, under general supervision, is responsible for payer and patient account balances being paid timely and remaining current. This position also performs collection activities such as monitoring delinquent accounts, contacting patients for account payment, resolving billing problems, and answering routine and non-routine account inquiries.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Monitors delinquent accounts and performs collection duties
Reviews reports, researches and resolves issues
Reviews payment postings for accuracy and to ensure account balances are current
Works with co-workers to resolve insurance payment and billing errors
Monitors and updates delinquent accounts status
Recommends accounts for collection or write-off
Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
Answers patient payment, billing, and insurance questions and resolves complaints.
Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations
Answers patient payment, billing, and insurance questions and resolves complaints
May refer patients to Patient Benefits Representative to set up payment plans
Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations
Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient records
Performs other duties as requested or assigned
High School diploma or equivalent required
Minimum two (2) years combined medical billing and payment experience required
Demonstrate knowledge of state, federal, and third party claims processing required
Demonstrate knowledge of state & federal collections guidelines
This full-time position offers competitive compensation and an excellent benefits package including medical, dental, vision, company paid short-term disability, long-term disability and basic life insurance. Also included is a company matched 401K, supplemental life insurance, PTO (paid time off) and a Monday through Friday daytime work schedule.
Join OHC today and become a part of this fast growing, Cincinnati-based company committed to compassionate and convenient care close to home.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Internal Number: MCKEA00877820
About US Oncology Network
The US Oncology Network believes local cancer care is better care. We empower the delivery of advanced integrated cancer care through our network of independent physicians who share expertise and resources to provide quality, value-based care close to home.
Our clinical and business support capabilities, expertise and industry-leading technologies keep local practices at the forefront of high quality, efficient care delivery while enabling practice success, quality of life and financial security for physicians.
- 25 years of oncology practice management expertise
- Leader in value-based cancer care with over 900 physicians participating in the Center for Medicaid and Medicare
- Innovation Oncology Care Model – one fourth of the entire population of physicians nationwide
- Over 1,400 affiliated physicians
- More than 450 cancer treatment center locations across the United States
- Over 995,000 patients treated annually