Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Front Office float for our Denver Division. This position will cover all front office functions and will be required to travel between three locations in Denver and Lone Tree. Reliable transportation is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide coverage for all front office roles as needed under the guidance of the Office Managers and Administrative Supervisors. Responsibilities include:
Greet patients and visitors, acting as a support and resource during their time in the front office
Obtain appropriate forms and audit for completeness
Update demographic information, ensure proper referrals are in place
Work with the Patient Financial Counselor to collect copays, deductibles, and other out of pocket fees at time of visit
Answer and route all incoming calls
Sort and distribute incoming mail and faxes
Scan and attach documents into patient files
Complete outgoing release of information requests
Work with dictation service on faxed distribution of office visit notes
Retrieve medical records from outside facilities
Screen potential new patients and collect and process all necessary records and documentation prior to scheduling appointments
Schedule new patient and established patient visits in accordance with physician and/or office guidelines
Schedule outpatient appointments/testing and surgeries
Obtain authorizations for all diagnostic imaging procedures and surgeries
For all coverage positions, this individual will:
Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation
Follow policies and procedures to contribute to the efficiency of the front office
Other duties as may be assigned based on the role being covered
High school diploma or equivalent. Excellent communication skills and proficient in Microsoft Office Suite. Minimum three years of medical office experience required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including manual and finger dexterity and eye-hand coordination. Requires standing/sitting for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. *M
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Internal Number: MCKEA00877760
About US Oncology Network
The US Oncology Network believes local cancer care is better care. We empower the delivery of advanced integrated cancer care through our network of independent physicians who share expertise and resources to provide quality, value-based care close to home.
Our clinical and business support capabilities, expertise and industry-leading technologies keep local practices at the forefront of high quality, efficient care delivery while enabling practice success, quality of life and financial security for physicians.
- 25 years of oncology practice management expertise
- Leader in value-based cancer care with over 900 physicians participating in the Center for Medicaid and Medicare
- Innovation Oncology Care Model – one fourth of the entire population of physicians nationwide
- Over 1,400 affiliated physicians
- More than 450 cancer treatment center locations across the United States
- Over 995,000 patients treated annually