New York Oncology Hematology is looking for a Patient Account Specialist to join our growing team. In addition to a rewarding career in world class cancer care, we offer excellent benefits, a team environment, professional development, and the chance to be part of a nationwide network dedicated to fight the war against cancer. To apply please click on the Apply Now link.
Performs audits of patient accounts to ensure accuracy and timely payment.
Demonstrates the ability to deal with patients and insurance companies regarding sensitive financial matters and recapture unpaid balances.
Receives and resolves patient billing complaints and questions; initiates adjustments as necessary.
Identifies problems on accounts and follows through to conclusion.
Reviews appropriate files to identify deceased patients and estates; verifies dollar amounts and files estate
Makes appropriate financial arrangements for payment of patient accounts; follows up to determine if payment arrangements are being met; contacts patients to resolve problems; responds to correspondence or telephone calls from patients about accounts.
Works closely with collection agency to assure that they receive updated information on accounts as necessary.
Prepares write-off requests with appropriate documentation and submits to supervisor.
Processes patient correspondence within 48 hours of receipt.
Works with provided aging to monitor patient account aging's and follows up appropriately.
Maintains confidentiality in regard to patient account status and the financial affairs of clinic/corporation.
Processes all mail and returned mail.
Enter all patient, foundation and insurance credit card payment requests or patient checks for payment in Salucro for processing.
May be required to assist with prepping financial hardship applications, assist other with Medicaid spend down accounts.
Handles all bank correspondence pertaining to patient balances.
Primarily handles incoming calls from patients, including handling the issue, follow up and bringing the account to resolution.
High school graduate or equivalent required. Minimum three years' experience in a medical business office setting with insurance processing and balancing responsibilities.
Ready For Your Next Career Challenge? We'd Love to Hear from You! If you possess the above qualifications and a desire to make a difference, we invite you to submit your resume and apply. To apply please click on the Apply Now link.
We offer a comprehensive benefits package that includes medical, dental, vision, 401 k, paid time off, holiday pay, direct deposit and tuition reimbursement. We are a drug free workplace. Pre-employment background checks are required. EOE. Candidates of interest will be contacted. No phone calls please.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Internal Number: MCKEA00878307
About New York Oncology Hematology
New York Oncology Hematology (NYOH) is the leading provider of community-based cancer care and blood disorder services. With seven convenient locations in Albany, Amsterdam, Clifton Park in Saratoga County, Hudson, Rexford and Troy, our team of 32 physicians and 350 cancer care specialists see more than 100,000 cancer visits a year.
NYOH has always been at the forefront of cancer care. More than 30 years ago, we began as the region’s first oncology practice in a community setting (outside a hospital). A few years later, we offered the first radiation treatment outside a hospital setting.
Today, we continue our commitment of providing world class care, close to home. We offer the region’s largest clinical research and drug trial operation, only stem cell transplant program and only neuro-oncology care. We recently brought the first Varian Truebeam Radiotherapy System to our new practice: Clifton Park in Saratoga County.
Our medical staff includes 32 board certified physicians who specialize in the care of patients with cancer (medical oncology and radiation oncology) and blood-related disorders (hematology). With a patient care team of more than 350 oncology certified nurse...s, pharmacists, laboratory technologists, radiation therapists and support personnel, we are able to provide the personal level of care our patients need during treatment.