The Director of Nursing (DON) is a registered professional nurse who provides leadership and management of a specific service line through the application of advanced competencies in communication, health care knowledge, leadership, professionalism and business skills. This is a member of the associate chief nursing officer’s team and serves as his/her designee for assigned responsibilities. He/she effectively partners with hospital leadership, medical staff and other departments to create a center of excellence for their specialty service and to meet the hospital’s mission, vision and goals.
The Director of Nursing provides direct leadership for all direct reports who comprise their specialty service line and/or area of responsibility. He/she is a standard bearer and holds leaders and staff accountable for the delivery of safe, quality care and services through effective communication, fiscal accountability, and employment of transformational leaders, instilling an accountability-based practice setting. The director of nursing serves as sponsor for performance improvement; inspires others to seek opportunities to grow and improve their performance and successfully applies lean and evidenced based practice to ensure nursing outcomes are achieved. He/she effectively uses data and technology to make decisions and proactively mitigates unnecessary risks for his/her area of responsibility providing instruction and mentoring for assigned leaders to be able to do the same. This incumbent ensures that nurse managers and staff create a desirable, safe work environment that enables the organization to meet or exceed all licensure, regulatory and accreditation standards. He/She models the way by fostering exemplary skills in attaining effective teamwork and collaboration with physicians, staff, patients and other departments.
Key Responsibilities include:
This role has the degree of independence required to achieve operating results consistent with approved operating plans, objectives, and policies. The Director is responsible for the overall operations of her/his departments, including compliance with all regulatory agencies for all areas of responsibility.
Responsible for goal development, planning, execution and evaluation of goal achievement. Develops short, mid and long-term goals with plans to facilitate/guide goal achievement that are consistent with the mission and values of the City of Hope.
Effectively communicates with patients, visitors, management staff, departmental personnel, physicians, peers and other City of Hope personnel. Participates in required meetings. Demonstrates effective problem solving, negotiating, and conflict resolution skills. Promotes teamwork.
Serves as role model, motivates, mentors, and inspires management staff and department personnel; demonstrates flexibility and impartiality when dealing with others.
Performs annual employee performance evaluation and motivates employees to perform in an efficient and professional manner; recruits and maintain the staff necessary to carry out the functions of the departments.
Performs other related duties as assigned or requested.
City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Basic education, experience and skills required for consideration:
Master's Degree in Nursing or in Related Field. If Master's Degree is in a related field, must have bachelor’s degree in Nursing.
7+ years nursing experience required with a minimum of 5+ years in nursing leadership.
Lean, Six Sigma or other quality related courses
Excellent verbal and written communication skills and relationship building
knowledge of the health care environment
leadership that includes such skills as successfully implementing and managing a change process – ability to use systems thinking- and inspire, coach others to be successful
model the way for professional practice; manages the design and delivery of care that in based on evidence and focused on quality and safety
professionalism and teamwork/collaboration for self/department/medical staff
possess necessary business skills to manage human and material resources.
Must be a continuous learner who understands health care financing, strategy and operations for running a business unit(s)
effectively employ data and technology to support work processes and make decisions.
Supports shared governance or shared decision making
Knowledge of risk management and various accreditation/regulations and licensing requirements assuring that these are upheld while advancing industry standards through the achievement of goals by effective management and measurement of outcomes.
Proven track record of strategic programmatic leadership and development especially as it relates to implementing nursing quality standards, nursing education, nursing policies and procedures, nursing career development, business continuity planning, compliance, and accreditation (Magnet and Joint Commission).
Knowledge of Title 22, DHS, and Joint Commission standards
Must have Excellent Interpersonal skills, must have the ability to effectively influence and persuade nursing, physician, and hospital leadership to implement change.
Current California license required or must be obtained within 6 months of hire.
National Certification to be acquired within 12 months of hire
Preferred education experience and skills:
National Certification in Administration or Quality
Clinical and progressive management leadership in an oncology setting
Relocation assistance may apply.
This position requires up to 25% travel
Internal Number: 10010777
About City of Hope - Orange County
Founded in 1913, City of Hope is a leader in bone marrow transplantation and immunotherapy such as CAR T cell therapy. City of Hope’s translational research and personalized treatment protocols advance care throughout the world. Human synthetic insulin, monoclonal antibodies and numerous breakthrough cancer drugs are based on technology developed at the institution. AccessHope™, a wholly owned subsidiary, was launched in 2019 and is dedicated to serving employers and their health care partners by providing access to City of Hope’s exceptional cancer expertise.
A National Cancer Institute-designated comprehensive cancer center and a founding member of the National Comprehensive Cancer Network, City of Hope is ranked among the nation’s “Best Hospitals” in cancer by U.S. News & World Report and received Magnet Recognition from the American Nurses Credentialing Center. Its main campus is located near Los Angeles, with additional locations throughout Southern California and in Arizona.