The Neurosurgery Registered Nurse (RN) Case Manager provides routine care and management in the areas of the outpatient clinic, inpatients ward, and coordination. The Neurosurgery RN works collaboratively with the attending physicians, surgical house staff, mid-level providers, nursing staff, interdisciplinary staff, patients, and their families to ensure coordinated care for neurosurgical patients. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing. Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Preferred Experience: Current BLS provider card issued by the American Heart Association (AHA) or Military Training Network. One or more years of RN experience with recent RN experience in a surgical setting/outpatient clinic, inpatient unit, and coordination. RN Case Management experience. Nationally Certified as a Case Manage (CCM). Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade: Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required. Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience. Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience. Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 years of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 years of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required. Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years of nursing practice/experience; OR a Doctoral degree and approximately 2-3 years of nursing practice/experience. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: This position requires potentially long periods of continued walking, standing, and sitting. The incumbent may be exposed to infected patients and contaminated materials and may be required to don protective clothing. The incumbent may occasionally be exposed to patients who are combative secondary to delirium, dementia, or psychiatric disorders. The incumbent must be a mature, flexible, sensible individual capable of working effectively in stressful situations, able to shift priorities based on patient needs. Must complete annual Employee Health requirements, such as annual TB screening or testing, as a condition of employment. In the performance of duties, the incumbent may be required to drive and/or ride in GSA-vehicles. ["Work Schedule: 8:00am - 4:30pm, Monday - Friday (With flexibility to meet patient and unit needs) Telework: Not available\nVirtual: This is not a virtual position.\nRelocation/Recruitment Incentives: May be authorized\nPermanent Change of Station (PCS): Not authorized\nFinancial Disclosure Report: Not required The major duties and responsibilities include, but are not limited to: Provide routine patient care and management in the Neurosurgery or Spine Clinic setting. Triage patients with acute and chronic complaints, in consultation with Neurosurgery clinical staff and according to standardized procedures. Request and follow up on diagnostic studies as indicated per request of Neurosurgery providers. Case management for patients with complex needs to coordinate and facilitate their Neurosurgical care (e.g. consultation for referral patients from outside of VAPAHCS, oncological and cerebrovascular patients receiving multimodal therapy, integrating care with other medical specialties). Coordinate clinics to ensure new patient consults and post-up follow up visits are scheduled in appropriate clinics with appropriate studies requested by Neurosurgery providers. Coordinate with social work regarding patient lodging, meal, and transportation needs for appointments, treatments, and surgeries. Participate in inpatient surgical care as needed to serve as a resource for patients and families for perioperative and post-discharge care. Educate patients and their families as needed. Serve as clinical resource person for other nurses, interdisciplinary team members, and other services regarding clinical issues concerning Neurosurgery patients. Notify supervising provider regarding patients with atypical findings or problems that are new or not resolving as expected. Initiates arrangements for hospital admissions and discharges and completes appropriate paperwork. Serve as a primary Neurosurgery Section patient advocate. Provide service recovery to address patient and family concerns. Prioritizes, coordinates and maintains the weekly operating room schedule to include: contacting patients, arranging for pre-operative work-ups, ensuring all pre-operative medical clearance is complete, arranging for appropriate pen-operative care and arranging for lodging reservations as needed. Coordinate telephone calls and Secure Messaging for Neurosurgery section. Provide timely triage and review by appropriate provider. Contact patients who No Show to clinic appointments and ensure appointments rescheduled as appropriate to maintain continuity of care. Assist with completion of disability, Family Medical Leave Act and Compensation and Pension paperwork at patient request. Assist with submission of patient lists for multidisciplinary clinical conferences (e.g. radiology, tumor board)."]